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FAQ

If you encounter a problem with ViewDS or want to ask about the software, please look at the Frequently Asked Questions below.

In addition, you can always reach our technical support team by email

Categories

Access Control

[+] Can I restrict users from reading or accessing certain attributes?

[+] Can I have my ViewDS search screen tailored to my specific requirements?

[+] Can I place restrictions on what a user may enter into any specific field?

[+] If I have a variety of terminal types within my organization, am I able to map these keyboards to utilize the ViewDS system?

[+] Does ViewDS support access control schemes that are based on Identities, Roles and/or Attributes?

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Alternate Hierarchies

[+] What is alternate hierarchies?

[+] Does ViewDS support the automatic display of alternate hierarchies?

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Authentication

[+] What types of Authentication does ViewDS support?

[+] What is ViewDS strong authentication?

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Capacity

[+] Is there any limit to the number of users able to log on to the ViewDS system?

[+] Are there limitations on the size of a field with the ViewDS system?

[+] Is there any limit to the size of the database?

[+] What is the largest ViewDS database in existence and what is the database's size?

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Data Upload

[+] How do I get my user identity data into ViewDS?

[+] Great, but can I also synchronize that data from my authoritative sources?

[+] How do I handle the situation where I have multiple identity sources but need to correlate that data into a virtual namespace?

[+] How do I handle changes in the Directory such as moving Non Leaf entries? Does this require a major Integration and Correlation task?

[+] Can I run a number of different schemas in the one directory server?

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Directory Information Tree & Directory Schema

[+] Please explain what the Directory Information Tree and Directory Schema are.

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Directory versus Database

[+] What type of data can I store into my ViewDS system?

[+] Do I need to purchase a third party Relational Database Management System to run the ViewDS system, or to utilize my existing information?

[+] Can I make mass changes to a ViewDS Database System?

[+] Can I move whole branches of the database in a single 'drag and drop' operation?

[+] Can I run ViewDS 24 x 7, with no down time, even for backup?

[+] Is the ViewDS database as stable as a commercial relational database?

[+] What is the difference between directories and relational databases?

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Double Byte Support

[+] Does ViewDS support Double Byte languages such as Mandarin Chinese, Japanese and Korean?

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Implementation Guides

[+] What are the implementation guides available?

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Military & Intelligence

[+] Does ViewDS support Military applications?

[+] What sort of Military & Intelligence Applications can ViewDS be used for?

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Organisation Charting

[+] Does ViewDS create Organisation Charts?

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Performance

[+] What sort of response times can I expect using my ViewDS System?

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Platforms Supported

[+] What type of Hardware do I require to access the ViewDS system?

[+] What software platforms will run ViewDS software?

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Reports

[+] Can I get hard copy reports from my ViewDS system?

[+] Can I print departmental specific reports?

[+] Can I transfer price usage of the ViewDS system throughout my organization?

[+] Can I create my own reports?

[+] What format does ViewDS support for the reports?

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Search Capability

[+] Does ViewDS support intelligent and phonetic search capability?

[+] Can I use Outlook to look up address and email information on ViewDS?

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Security

[+] What security features does ViewDS support?

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Standard Support

[+] Does ViewDS support both DAP and LDAP interfaces?

[+] Will ViewDS support future X.500, LDAP and emerging standard developments?

[+] Does ViewDS support ACP 133?

[+] What is ACP 133 Ed C?

[+] What is ACP 133 used for?

[+] Does ViewDS support SPML?

[+] Does ViewDS support DSML?

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Support & Maintenance

[+] Is a help desk facility available for ViewDS?

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Terms and Nomenclature

[+] List of Terms and Nomenclature

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Viewing Content

[+] How can users access the ViewDS Directory?

[+] What is the WebDUA?

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What is XED?

[+] What is XED?

[+] What are the main features of XED?

[+] How can XED Help?

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Who uses it?

[+] Who are ViewDS customers?

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XACML & SAML

[+] What is XACML?

[+] What is SAML?

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XED (XLDAP) Versus DSML

[+] What is the differences between DSMLv2 and XED?

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XML Applications

[+] Does ViewDS support XML?

[+] What sort of XML Applications does ViewDS support?

[+] Examples of how ViewDS can be used.

[+] Can ViewDS support XACML?

[+] How does ViewDS support XML?

[+] What XML Protocols does ViewDS support?

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XPath

[+] Does ViewDS support XPath queries on XML documents?

[+] What is XPath?

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